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For general questions, product information, shipping or returns email us at smile@liciaflorio.com

Customer Service email is available Monday-Friday 9 to 5 CET. Excluding Holidays and Weekends.

To get the latest on Licia Florio products, retreats, collaborations and everything new, please, subscribe to the newsletter at the bottom of this page.


We ship worldwide.

Shipping is always FREE in Italy up to 18€ and it is FREE in Europe on orders above € 130.  

Please see our shipping page.

Return Information

Licia Florio Online Return - ilfloor s.r.l.

Order # _________

Via della Moscova 15, 20121 Milano - MI - Italy

Please see our return page.


If you wish to exchange an item please email us as soon as possible to reserve another item.

Initial and return shipping and handling charges are not refunded unless the original item was incorrect or faulty.